Intermittent API Timeouts
Incident Report for TaxCloud
Resolved
6 hours have elapsed with no further issues being reported. We are marking this issue as resolved, although we are still investigating the source of the issue. Thank you.
Posted Feb 29, 2016 - 15:46 PST
Monitoring
This issue is confirmed to resolved. We are still investigating what happened.
Posted Feb 29, 2016 - 10:58 PST
Investigating
Still getting reports from some merchants experiencing intermittent timeouts. We are investigating.
Posted Feb 29, 2016 - 09:47 PST
Monitoring
A connection pool was askew - things should be getting better. We are continuing to monitor the situation, and will update this incident as we learn more.
Posted Feb 29, 2016 - 09:40 PST
Investigating
We are getting reports of intermittent API Timeouts - we are investigating now.
Posted Feb 29, 2016 - 09:33 PST