TaxCloud Systems Status
All Systems Operational

About This Site

About TaxCloud and this site

TaxCloud is the internet's only free sales tax management service. TaxCloud is used by thousands of online retailers every day, and has been integrated with more than 85 e-commerce and payment platforms.

For more information about TaxCloud, please visit https://taxcloud.com.

We have made this page publicly available for our partners, our merchants, and our states to better and more quickly communicate the status of our services in the unlikely event of a systems interruption, interference, or unavailability.

For immediate assistance, please contact us at (206) 452-1686 between 6 AM and 6 PM (Pacific), Monday through Friday. Email support is always available via service@taxcloud.net or by visiting our TaxCloud Support Center.

TaxCloud Merchant Interface Operational
TaxCloud Reports ? Operational
TaxCloud Merchant Account Services ? Operational
TaxCloud Filings & Reports ? Operational
TaxCloud Rate Finder ? Operational
TaxCloud Infrastructure Operational
Authorize.NET ? Operational
TaxCloud AWS 1 ? Operational
TaxCloud AWS 2 ? Operational
TaxCloud AWS 3 ? Operational
TaxCloud APIs Operational
TaxCloud Sales Tax Calculation APIs ? Operational
TaxCloud Platforms API ? Operational
TaxCloud Sales Tax Reconciliation APIs ? Operational
TaxCloud Address Verification ? Operational
TaxCloud Transaction/Order Returns ? Operational
TaxCloud Bulk Processing ? Operational
TaxCloud Exemptions ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2020

No incidents reported today.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020
Resolved - This incident has been resolved.
May 13, 10:35 PDT
Monitoring - APIs are fully operational again. We are continuing to monitor.
May 13, 09:05 PDT
Investigating - Our TaxCloud High Availability Database Configuration has had a serious failure affecting many of our merchants. We will update you as soon as possible.
May 13, 03:44 PDT
May 12, 2020

No incidents reported.

May 11, 2020

No incidents reported.

May 10, 2020

No incidents reported.