TaxCloud Systems Status
All Systems Operational

About This Site

About TaxCloud and this site

TaxCloud is the internet's only free sales tax management service. TaxCloud is used by thousands of online retailers every day, and has been integrated with more than 85 e-commerce and payment platforms.

For more information about TaxCloud, please visit https://taxcloud.com.

We have made this page publicly available for our partners, our merchants, and our states to better and more quickly communicate the status of our services in the unlikely event of a systems interruption, interference, or unavailability.

For immediate assistance, please contact us at (206) 452-1686 between 6 AM and 6 PM (Pacific), Monday through Friday. Email support is always available via service@taxcloud.net or by visiting our TaxCloud Support Center.

TaxCloud Merchant Interface Operational
TaxCloud Reports ? Operational
TaxCloud Merchant Account Services ? Operational
TaxCloud Filings & Reports ? Operational
TaxCloud Rate Finder ? Operational
TaxCloud Infrastructure Operational
Authorize.NET ? Operational
TaxCloud AWS 1 ? Operational
TaxCloud AWS 2 ? Operational
TaxCloud AWS 3 ? Operational
TaxCloud APIs Operational
TaxCloud Sales Tax Calculation APIs ? Operational
TaxCloud Platforms API ? Operational
TaxCloud Sales Tax Reconciliation APIs ? Operational
TaxCloud Address Verification ? Operational
TaxCloud Transaction/Order Returns ? Operational
TaxCloud Bulk Processing ? Operational
TaxCloud Exemptions ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Resolved - All system operational.
Oct 20, 09:21 PDT
Monitoring - APIs are operational again, we are monitoring heal and about to start on post-mortem.
Oct 20, 08:04 PDT
Identified - Database transaction log became unmanageable. Resetting now and should be back up any moment.
Oct 20, 06:05 PDT
Resolved - Problem:
Server was unable to process request. ---> The transaction log for database 'FedTax' is full due to 'ACTIVE_TRANSACTION'.
Oct 20, 04:30 PDT
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.